1. Terms & Conditions of Service
Welcome to Top Student (“we”, “our”, “us”). By using our website, resources, study materials, and all related digital services, you (“user”, “you”) agree to the terms and conditions stated below. Please read this carefully before using or registering on the platform.
1.1 Acceptance of Terms
By accessing or using Top Student, you confirm that you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use or access any part of our platform.
1.2 Eligibility
You must be at least 13 years old to use our services. If you are under 18, you must have consent from a parent or guardian. By using our services, you confirm that you have the legal capacity to enter into these Terms.
1.3 Use of Our Services
You agree to use Top Student solely for lawful educational and personal study purposes. You must not:
- Copy, reproduce, or redistribute our materials without permission.
- Share your login details or give unauthorized access to others.
- Attempt to hack, reverse-engineer, or disrupt our systems.
- Use our content for commercial, competitive, or misleading purposes.
Violation of these conditions may result in suspension or permanent termination of your account.
1.4 Intellectual Property & Ownership
All materials, graphics, code, designs, videos, and documents available on the platform are the exclusive property of Top Student (Bellshire Group) and protected under South African copyright, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the materials for personal study purposes only. Unauthorized duplication, resale, or modification of our content is strictly prohibited.
1.5 Account Registration & Security
To access certain features, you may be required to create an account. You agree to:
- Provide accurate and truthful information during registration.
- Maintain the confidentiality of your login credentials.
- Notify us immediately of any unauthorized use or security breach.
Top Student will not be liable for any loss or damage resulting from failure to secure your account.
1.6 Payment, Subscriptions & Refunds
Some content and services require a paid subscription. All payments are securely processed through PayFast or other approved gateways.
- By purchasing a subscription, you agree to our pricing and billing terms.
- Refunds are only provided in cases of technical errors or accidental double payments.
- Access may be revoked if payment is reversed or disputed.
1.7 Content Accuracy & Educational Disclaimer
While we strive to provide accurate, high-quality academic materials, Top Student does not guarantee any specific marks, grades, or outcomes. The content is intended as a study aid, not as a replacement for official teaching or examination materials.
1.8 Third-Party Links
Our platform may include links to third-party websites or tools. We are not responsible for the content, privacy policies, or actions of these external services. Accessing them is at your own risk.
1.9 Limitation of Liability
Under no circumstances shall Top Student or its team be held liable for:
- Loss of data, income, or reputation from use of our platform.
- Interruptions, errors, or delays caused by external services.
- Any indirect, incidental, or consequential damages.
1.10 Suspension & Termination
We reserve the right to suspend, restrict, or terminate accounts that violate these terms or misuse our platform. Premium subscriptions terminated for violations are not eligible for refunds.
1.11 Modifications to Services
We may modify, upgrade, or discontinue parts of the platform at any time without prior notice. We are not obligated to maintain or support older versions.
1.12 Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising will be resolved under South African jurisdiction.
1.13 Changes to These Terms
We may revise or update these Terms periodically. The latest version will always be available on this page. By continuing to use Top Student after changes, you accept and agree to the updated Terms.
2. Privacy Policy
Your privacy is very important to us. This Privacy Policy explains how Top Student (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you use our website, mobile site, or any related services under the Bellshire Group.
2.1 Information We Collect
We collect limited personal information to provide a secure and customized study experience. This may include:
- Account Details: Your name, phone number, email address, and password when you register or subscribe.
- Profile Data: Study preferences, selected subjects, and grade level to personalize your content.
- Payment Details: Processed securely through PayFast. We do not store your full payment information.
- Technical Data: Device type, browser, IP address, and limited analytics to improve performance and user experience.
- Communication Data: Any emails, messages, or support requests you send us.
2.2 How We Use Your Data
Your data is collected for legitimate, service-related purposes only. We use it to:
- Grant you access to study materials, challenges, and learning tools.
- Improve our website, platform performance, and user support.
- Send you updates, notifications, and educational reminders.
- Process payments securely and manage your subscription status.
- Personalize your study experience based on your profile and activity.
- Ensure platform security and prevent misuse or fraud.
2.3 Protection of Your Information
We take your privacy seriously. Top Student uses modern encryption, authentication, and secure database systems powered by Supabase and PayFast. Access to your data is strictly limited to authorized staff who need it to operate the service.
We will never sell, rent, trade, or share your personal information with any unauthorized third party.
2.4 Cookies & Tracking Technologies
Our website uses cookies and local storage to remember user preferences, maintain sessions, and gather basic usage analytics. Cookies help us improve content and navigation.
You can choose to disable cookies in your browser settings, but some site functions may not work properly without them.
2.5 Third-Party Services & Integrations
To provide the best service, we rely on trusted third parties such as:
- Supabase: For secure user authentication, data storage, and backend services.
- PayFast: For safe and compliant payment processing.
- Analytics Providers: For anonymous insights into website performance.
Each third party maintains its own privacy policy and security procedures. We ensure they meet South African and international privacy standards.
2.6 Data Retention
We keep your personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer needed, data is safely deleted or anonymized.
2.7 Children's Privacy
Our services are designed for students aged 13 and above. If we discover that a child under 13 has submitted personal data without parental consent, we will delete that information immediately.
2.8 Your Rights & Control
Under South African POPIA and related global laws, you have the right to:
- Access your personal data stored on our systems.
- Request corrections or updates to inaccurate information.
- Request deletion of your account or stored data (“Right to be Forgotten”).
- Opt out of marketing or non-essential communications at any time.
To exercise any of these rights, contact us directly via the Contact page or support email provided on the website.
2.9 International Data Transfers
Our servers and service providers may be located outside South Africa. By using our platform, you consent to the transfer and processing of your data across borders where necessary, always under equivalent privacy safeguards.
2.10 Updates to This Privacy Policy
We may revise this policy periodically to reflect updates in our operations or legal obligations. Any major changes will be announced through our website or by email. The most recent version will always be available here.
3. Contact Us
If you have questions about these Terms or Privacy Policy, please contact:
Email: info@topstudent.co.za
Phone: (+27) 72 730 6186
Company: Top Student (a Bellshire Initiative)
Address: South Africa